Privacy Policy
AceGuard (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information.
Last updated: 2 September 2025
Controller: AST24, LLC, 1111B S Governors Ave, Dover, Delaware
Contact: founders@aceguard.ai
Hosted at: aceguard.ai/privacy
This Privacy Policy applies to AceGuard websites, apps, and services operated by AST24, LLC (“AceGuard,” “we,” “us,” “our”).
1. Information We Collect
Account & Profile Data: name, email, company, role.
Usage Data: access logs, feature usage, audit/export events.
Phone & SMS Data: your mobile number when provided or when you opt in to SMS; we may call you at the number you provide (see §3).
Payment & Billing: billing details you provide; payments are processed by Stripe (we receive limited payment metadata).
Support & Comms: messages you send to us (email, forms).
Files/Content You Provide: inputs you upload or connect for analysis.
2. How We Use Your Information
Provide & improve the service and features you request.
Operational notifications: incidents, security, access, 2FA.
Compliance outputs: generate documentation/evidence you request.
Security & fraud prevention.
Legal compliance.
Marketing (opt-in only): email/SMS/calls if you have consented; you can opt out anytime (see §5).
3. SMS Messaging & Phone Calls
If you provide your mobile number, we may call you for operational purposes (onboarding, incident follow-ups, scheduling) and, only if you have opted in, for marketing.
SMS Opt-Out: text STOP to cease SMS. Help: text HELP.
Calls Opt-Out: tell us on the call or email founders@aceguard.ai and we will place your number on our do-not-call list.
We do not share mobile opt-in information with third parties for their marketing.
4. Data Sharing & Disclosure
We do not sell or rent your personal information. We share only as needed to operate our service:
Service Providers/Sub-processors: cloud hosting, logging/monitoring, and Stripe for payments.
Corporate/Legal: where required by law or in connection with a merger, acquisition, or similar event (your rights remain protected).
5. Your Choices & Rights
Access/Deletion/Correction: email founders@aceguard.ai.
Marketing Opt-Out: unsubscribe in messages, reply STOP to SMS, or email us.
Objection/Restriction/Portability/Consent withdrawal: email us.
Complaints: you may contact your local data protection authority.
6. Security
We use administrative, technical, and physical safeguards to protect your data, including encryption in transit and at rest, MFA, least-privilege access, and monitoring.
7. International Transfers
Where data are transferred internationally, we use appropriate safeguards (e.g., contractual protections consistent with applicable law).
8. Changes to This Policy
We may update this Policy; we will post changes at aceguard.ai/privacy and update the “Last updated” date.
9. Case Studies, Examples & Open-Source Analysis
Some works/examples/case studies shown on our site are created by analyzing open-source repositories and public materials.
Any third-party company/product names, logos, or screenshots are used for identification and illustrative purposes only and do not imply endorsement.
Rights holders can request adjustments or removal via founders@aceguard.ai.
10. Certification Disclosure (EU-AI-X by CyberRisk GmbH)
Our site may reference EU-AI-X certification by CyberRisk GmbH.
The named certificate holder is Toni Zemani. While the official badge image is being issued, we may display a clearly labeled illustrative badge.
Proof on request: email founders@aceguard.ai.
EU-AI-X is a mark of CyberRisk GmbH; use is descriptive only.
11. Not Legal Advice
AceGuard is a software company. Outputs are tools to support compliance workflows. We are not a law firm and do not provide legal advice. You remain responsible for legal decisions and regulatory submissions.
Trust
By using AceGuard’s services, you agree to these Terms & Conditions.
1. Services
AceGuard provides software that automates and structures compliance documentation for EU regulations (e.g., EU AI Act, DORA, NIS2). We are not a law firm.
2. User Obligations
Provide accurate account/system information.
Use the service in compliance with applicable law and our instructions.
3. SMS & Calls Disclosure
Message/Call Types: operational notifications, system alerts, two-factor authentication, onboarding/support; marketing only if you have opted in.
Frequency: varies by activity. Rates: your carrier’s message/data rates may apply.
SMS Opt-Out: reply STOP. Help: reply HELP.
Calls Opt-Out: request during the call or email founders@aceguard.ai.
Privacy: see aceguard.ai/privacy.
4. Payments & Fees
Fees are set in your Order Form/SOW.
Payments are processed by Stripe on our behalf.
Taxes, refunds, and billing disputes are handled per your Order Form/SOW and applicable law.
5. Intellectual Property
All platform IP and content not expressly granted to you remains AceGuard’s exclusive property. You receive a non-exclusive, non-transferable right to use the service during your subscription.
6. Confidentiality
Each party will keep the other’s confidential information secret and use it only for the relationship’s purposes.
7. Warranties & Disclaimers
We warrant that services will be performed in a professional and workmanlike manner. Except as stated, the services are provided “as is” without additional warranties.
8. Limitation of Liability
To the maximum extent permitted by law:
AceGuard’s aggregate liability is limited to the fees you paid in the 12 months prior to the claim.
We are not liable for indirect, consequential, or special damages.
9. Term & Termination
Pilot: 8-week term unless otherwise agreed.
Subscription: month-to-month or annual as elected.
Either party may terminate for convenience with 30 days’ notice or for material breach (after notice and cure period).
10. Governing Law
These Terms are governed by the laws of Delaware, without regard to conflict-of-law rules. Venue: a competent court in Delaware unless otherwise required by applicable law.
11. Case Studies, Examples & No-Endorsement
Unless we explicitly state otherwise, works/examples/case studies on our site are derived from analysis of open-source repositories and public materials and/or generic scenarios representative of our product.
Inclusion of names, marks, screenshots, or products does not indicate sponsorship or endorsement by those parties. Rights holders may contact founders@aceguard.ai for adjustments or removal.
12. Certification Disclosure (EU-AI-X by CyberRisk GmbH)
References to EU-AI-X certification relate to certification by CyberRisk GmbH.
The named certificate holder is Toni Zemani; while the official badge is being issued, we may show a clearly labeled illustrative badge.
Proof on request: founders@aceguard.ai.
EU-AI-X is a mark of CyberRisk GmbH; use is descriptive only.
13. Not Legal Advice; Software Nature of Services
We provide software outputs and documentation to support compliance workflows. We are not a law firm and do not provide legal advice. You are responsible for assessing regulatory applicability and for reviewing outputs before using them with regulators or auditors.
14. Publicity; Names & Logos
We will not publicly use your name or logo without prior written consent, except for nominative fair use (e.g., compatibility). You may revoke consent at any time; we will remove references within a reasonable period.
15. Third-Party Marks, Content & Open-Source Materials
Third-party marks are property of their respective owners. Where we analyze or reference open-source code, we do so under relevant licenses/fair-use principles; nothing herein grants rights beyond those licenses.
16. Changes to Disclosures & Illustrations
We may correct or update illustrative materials (e.g., badges, case studies, screenshots) for accuracy and clarity without materially changing your contracted services.
17. Contact & Hosting
All notices and requests: founders@aceguard.ai
This document is hosted at: aceguard.ai/privacy